Terms of Use

Effective Date: 10 May 2025

Welcome to AlmaMentor (“we”, “our”, or “us”). These Terms of Use (“Terms”) govern your access and use of the almamentor.sg website and any services provided (collectively, the “Site”).

By using or accessing the Site, you agree to be legally bound by these Terms. If you do not agree, please do not use the Site.

1. Use of This Website

You agree to use the Site lawfully, responsibly, and for its intended purposes. The Site provides a platform for users to share constructive feedback about secondary and high school educators in Singapore.

You agree not to use the Site to:

• Post any false, malicious, defamatory, obscene, or discriminatory content
• Harass or impersonate others
• Infringe upon the rights or privacy of any individual
• Circumvent moderation, filters, or abuse detection systems
• Upload personal contact details or confidential information (e.g., email, phone numbers, home addresses, NRIC numbers)

We reserve the right to suspend or ban users who violate these rules.

2. User-Generated Content and Responsibility

You understand and agree that:

• You are solely responsible for the content you submit, including ratings, reviews, and requests to add teachers.
• You must ensure that your submissions are accurate, respectful, and non-defamatory.
• We do not endorse or guarantee the accuracy or truthfulness of any user-submitted content.
• We are not liable for any user-generated content, including potentially false or defamatory statements posted by others.

If you post a review or comment, you represent that it is your honest opinion based on personal experience.

3. Moderation and Takedown Policy

We reserve the right (but are not obligated) to:

• Review, edit, remove, or block any content at our discretion
• Respond to reports of abuse, defamation, or privacy violations
• Comply with lawful takedown requests or court orders

If you believe that any content violates your rights (e.g., is false, defamatory, or unlawfully discloses personal data), you may request its removal by contacting us at: removal@almamentor.sg

Please include:

• A link to the specific content
• A clear explanation of your concern
• Your full name and relationship to the content (e.g., “I am the teacher named”)

We will review such requests in a timely and fair manner.

4. Intellectual Property

All content on the Site, excluding user-submitted reviews, is owned by or licensed to us. You may not copy, reproduce, or distribute Site content without our written permission, except where legally permitted.

5. Privacy and Personal Data

Our handling of personal data is governed by our Privacy Policy. You may request access, correction, or removal of personal data under the Personal Data Protection Act (PDPA) of Singapore.

6. Disclaimer of Liability

To the fullest extent permitted by law:

• The Site is provided “as is” without warranties of any kind.
• We are not liable for any loss, damage, or injury arising from:
• The use of or reliance on content on the Site;
• False, misleading, or defamatory content posted by users;
• Technical issues or unavailability of the Site.

We do not guarantee the accuracy, completeness, or usefulness of any information on the Site.

7. Jurisdiction and Governing Law

These Terms are governed by the laws of Singapore. Any disputes arising from or relating to your use of the Site will be subject to the exclusive jurisdiction of the courts of Singapore.

8. Changes to These Terms

We may revise these Terms at any time. Changes will be effective when posted on this page. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

9. Contact Us

If you have any questions about these Terms, please contact us at: support@almamentor.sg

10. Final Note

By using this Site, you acknowledge that it is a platform for opinion, not fact, and that all reviews represent the views of individual users. We strive to maintain a respectful, honest, and constructive environment and expect users to participate in that spirit.